Meaning of Netiquette
What is Netiquette:
Netiquette are the basic rules of behavior to be put into practice when using the internet.
The term netiquette is a Spanish translation of the term netiquette, which in turn is a word composed of etiquette (label, in French), and net (network, internet).
The word netiquette was used for the first time in the "Netiquette guidelines”(" Netiquette Guidelines "), a series of rules for good online behavior created and published in 1995 by the Internet organization Engineering Task Force (Internet Engineering Workforce), in charge of creating the standards for the proper functioning of the network.
Although the netiquette rules are not mandatory, the idea is to put them into practice to make the internet a friendly, safe and reliable place for all users.
In fact, as many of these guidelines are adaptations of existing social norms, many users adhere to them, even if they do not know that it is good behavior online.
See also the Internet.
Here are some of the general etiquette guidelines on the internet:
Digital communications should always be preceded by good manners. Common expressions in coexistence offline they are useful (and necessary) in the online world to make the exchange of ideas and information much more enjoyable. Saying good morning, saying hello, thanking, saying goodbye, etc. are expressions of politeness and courtesy.
An example of netiquette in this case would be to send an email with the heading "Good morning", or the corresponding greeting.
Respect the spelling
In the digital world it is much more difficult to understand the intention or the tone with which they are speaking to us, and this can lead to misunderstandings.
Use punctuation marks, write correctly, and even use emojis or resources that help to contextualize the message is a rule that can help clarify the tone of the message.
An example of netiquette would be avoiding capitalization. Not only is it unnecessary, but in the digital world capital letters are interpreted as screaming.
See also Emoji.
Behavior similar to the world offline
For the digital world, a simple rule is suggested to apply before taking any action, especially if it has to do with making a comment, claim or affirmation. It is about thinking if the action to be carried out would be done in the same way in the "real" world.
An example of netiquette, which also serves as an exercise is: if you were going to send an email with an aggressive claim, would you do the same if you were face to face with the recipient? If you are going to leave a mocking comment about someone, would you do the same in front of that person?
This rule is very important, because if all internet users put it into practice it would help create a much safer digital space.
Respect the norms of each community
It is not the same to participate in a cooking recipes forum than in one of comics. Each community has its own rules of digital coexistence. Before participating in any of them, the ideal would be to understand the terms under which they are handled, so as not to say or do something inappropriate for that group.
There are online communities where participants are asked not to use vulgar language. That would be an example of netiquette.
Netiquette suggests that if you are an expert on some subject, the ideal is to use the network to share what you have learned with those who do not have access to that type of knowledge or skills.
An example of netiquette is all the free tutorials and courses that can be found on the net, dictated by experts in a specific area.
See also: E-learning.
Avoid controversy and dissemination of fakes news
Internet etiquette advises avoiding commenting or commenting on topics that are not mastered, as it contributes to creating more noise and misinformation. The same applies to false or unconfirmed news, and that not only should not be commented on, but also should not be disseminated.
An example of netiquette would be rejecting or not spreading WhatsApp chains with unconfirmed information.
See also Fake news.
Value the time and resources of others
Before sharing something online, make sure it is concise, appropriate, and brief. Consuming digital information not only requires the time of the person receiving the message, but also data or bandwidth.
An example of netiquette in this case is short audio notes.
Netiquette advises that, as a norm for coexistence in the digital world, users help each other, especially when they do not understand how to use the Internet.
This applies to older people who do not understand technology or to anyone who has difficulties understanding the operation of the web or of any specific tool (opening an email, filling out an online form, registering in a social network, etc.)
An example of netiquette is technology support forums in which experts help other users solve common problems with their computers or operating systems.
Respect for privacy
This netiquette rule is one of the most important. It refers to not sharing other people's data or information, especially if this exposes them in any way. It is not ethical to share audiovisual material without the authorization of those who appear in them, nor their personal information or any other content without their consent.
An example of netiquette would be not reading other people's content on shared computers or forwarding third-party photos without their permission.
Report inappropriate behavior
If a user is aware of any inappropriate behavior (dissemination of third-party images, digital harassment, etc.), they have the duty to report it to the competent authorities.
An example of netiquette is the options for reporting or blocking social networks, in which you can report a user or account that is engaging in practices that affect the digital community.
Respect working hours
Netiquette suggests that all communication having to do with the work environment (emails, calls, instant messages) take place within working hours. By doing so outside of those hours, you are interrupting the rest time of the employee or colleague.
An example of netiquette is the rules created in some companies to prevent communications outside working hours, however, in Spain, the Organic Law on Data Protection already protects the right of workers not to respond to messages of this type if they are sent at inappropriate hours.
Remember that we interact with other humans
When we reply to a message, send an email, make a claim on a social network, etc., what is on the other side of the screen is another human being. Therefore, ideally, kindness, respect, and empathy should always be present.
An example of netiquette is to go by private message on a social network to make a claim.
If a personal matter is discussed in an email, it should not be copied to third parties, especially if they have nothing to do with the matter raised.
An example of netiquette, if it were in the workplace, would be to explain the personal situation to the immediate boss and request that it not be shared with other bosses or colleagues to maintain privacy.
When replying to an email, the netiquette suggests citing the email to which the reply refers. In this way, everyone involved will understand the context of the issue raised and their respective responses.
An example of netiquette would be to reply to the email and explain that the original message will be quoted so that all recipients are aware of the situation.
When being admitted to a virtual community, discussion forum or chat group, the first thing to do is say hello to the group. It is the same as would be done by being presented to the world offline.
An example of netiquette would be to greet when being incorporated into a WhatsApp group, and say the name in case the members of the group are not known.